Dongguan Jiacai Hardware Co., Ltd. was established in March 2001, under the support of the new and old customers. Now we have the Department of Engineering, Processing Department, and the Department for Quality Control of an integrated metal processing Plant. Our company covers an area of 5000 square meters, existing staff of 98. We have more than 40 automatic lathes, 10 units CNC lathes, 20 units table lathes, 40 units mini drills, small automatic tapping machines, 25 units screw machines, 10 units spring machines, and testing equipment. Dongguan Jiacai Hardware Co., Ltd. always adheres to service principle of "Credibility First, Quality First, Service First, and Reasonable Price". We have a number of famous clients in Shenzhen, Dongguan, and have won the trust and praise from customers. We have become a qualified supplier of choice for business cooperation and achieved good social and economic benefits. "Think of what your thinking, worry what your attention" is our wish. We always regard the rules of "comparing the quantities with the same time and price with the same qualities and service with the same qualities and price as ours". This is magic weapon which we can depend on, and this can make us become the pioneer of market forever!
Business philosophy: to insist whole man-made and customer-centered; to enhance technology development and product quality; and to create a win-win situation.
Quality policy: to strengthen the management to ensure quality, to make customer satisfaction, to provide sincere services.
1. The Goal of our company: customer satisfaction 98%
2. Production: process scrap rate below 0.5% / month
3. The Quality Department: the rate of customer complaints below 2 times / month
4. Engineering Department: samples reached 95%
5. Management; shipped more than 99 percent on time rate (PMC)
6. Materials for more than 98% pass rate (PMC)
7. Staff training for more than 98% pass rate (Personnel)
8. Inventory accuracy rate of 99% (storage)
Management Commitment: Under the business philosophy of "Adhere to people-oriented, customer-centered, enhance technology development, enhance product quality, and create mutual benefits with customers", we will strengthen management, quality assurance, sincere service, and customer satisfaction. Our company is determined to reach the quality goal. At the same time, we will enhance product quality and productivity and customer satisfaction.
We are committed to do:
1. Committed to the establishment, implementation, maintenance and a sound quality management system;
2. Take customers as center, continuing the request of customers;
3. Being in line with customer requirements to provide qualified products and services;
4. Full participation in continuous improvement to enhance the performance of various departments;
5. Continuing to enhance customer satisfaction.
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